Privacy Policy

Effective Date: May 25, 2018
Last Updated: January 10, 2025

1. Introduction

The Priceless Journey, Inc. (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you:

  • Use our mobile application (“App”).
  • Visit our website, thepricelessjourney.org.
  • Interact with any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Services”).

Please read this Policy carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We may collect and process the following types of information about you:

2.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Address

2.2. Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access our App or website

2.3. Usage Data

  • Information about how you use our App, website, and Services (e.g., features accessed, time spent, navigation paths).

2.4. Marketing and Communications Data

  • Your preferences in receiving marketing communications from us
  • Your communication preferences

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services
    Ensuring the core functionalities of the App and website operate properly.
  • To Improve, Personalize, and Expand Our Services
    Analyzing usage trends and user feedback to enhance user experience.
  • To Develop New Products, Services, Features, and Functionality
    Refining existing offerings and creating new ones based on user feedback.
  • To Communicate with You
    Sending service-related announcements, responding to inquiries, and providing updates or marketing communications (where lawful and with your consent).
  • To Process Transactions and Manage Your Orders
    Handling payments and fulfilling any product or service requests.
  • To Detect, Prevent, and Address Fraud or Technical Issues
    Safeguarding our users and systems against fraudulent or malicious activities.
  • To Comply with Legal Obligations
    Meeting applicable laws, regulations, and law enforcement requests.

4. Third-Party Services

We may use third-party services (e.g., Stripe, PayPal, Google Analytics) for payment processing, CRM, CMS, operations, sales, marketing, and analytics. These service providers may process personal data on our behalf. We ensure these third parties handle your data in accordance with this Privacy Policy and applicable laws. For more information on how these third parties process your data, please review their respective privacy policies:

5. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

5.1. Service Providers

We may share data with third parties who assist us in operating our website and App, conducting our business, or providing services to you—provided those parties agree to keep your information confidential. These include:

  • Payment Processors (e.g., Stripe, PayPal)
  • Email Service Providers
  • Analytics Providers (e.g., Google Analytics)
  • Marketing Platforms

5.2. Legal Obligations

We may disclose information where required by law or to protect our rights, property, or safety, as well as that of our users or others.

5.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

6. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no security system is impenetrable, and we cannot guarantee the absolute security of your data during transmission or storage.

7. Data Retention and Deletion

We will retain your personal data only for as long as necessary to:

  • Provide you with our Services.
  • Fulfill the purposes outlined in this Policy.
  • Comply with applicable legal obligations and enforce our legal agreements and policies.

If you request deletion of your personal data or close your account, we will make reasonable efforts to delete or anonymize your personal data. Certain data may be retained if required for legal, security, or operational reasons (e.g., record-keeping).

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request restriction of processing under certain circumstances.
  • Right to Object to Processing: Object to certain types of processing, such as direct marketing.
  • Right to Data Portability: Request transfer of your data to another organization or directly to you, where technically feasible.

To exercise these rights, please contact us using the information in the Contact Us section below. We will respond within one month (or within any other timeframe required by applicable law).

9. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the App and website to help customize the Services and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services.

9.1. Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of the Services.
  • Performance and Analytics Cookies: Help us understand how users interact with the Services.
  • Functionality Cookies: Enable enhanced functionality and personalization.
  • Advertising Cookies: Used to deliver relevant advertisements to you.

9.2. Managing Cookies

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Services but your ability to use some features may be limited.

10. Children’s Privacy

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes we make will be posted on this page and will become effective when posted. We encourage you to review this Policy periodically for any updates or changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: hope@thepricelessjourney.org
  • Phone: +1 (813) 202-8060
  • Address:
    The Priceless Journey, Inc.
    13046 Race Track Rd. #198
    Tampa, FL 33626
    USA