What personal data we collect and why we collect it
The Priceless Journey is the sole owner of the information collected on this site. We only have access to and collect information that you voluntarily give us by email, filling out a web form, completing an online purchase, subscribing to and commenting on our blog.
Contact Forms. We collect personal identifiable information, such as your name, shipping address, email address, telephone number, financial data that you voluntarily give to us when you register with the Site, make online purchases or donations, or when you choose to participate in various activities related to the Site. You are under no obligation to provide us with personal information of any kind.
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
The use of your information is for our purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. This information is also stored securely on Stripe, our third party online payment processor.
We will also store comments or reviews, if you choose to leave them.
Comments. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Data from evaluations, giveaways and surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
How we use your data
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Email you regarding your account, donation, or order.
Fulfill and manage donations, orders, payments, and other transactions related to the Site.
Notify you of updates to the Site.
Offer new products, services, and/or recommendations to you.
Process payments (Donations).
Send you a newsletter.
Solicit support for the Site.
Respond to product and customer service requests.
Increase the efficiency and operation of the Site.
Administer sweepstakes, promotions, and contests.
Compile anonymous statistical data and analysis for use internally or with third parties.
Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and promotions, and other information regarding our website and mobile application to you.
Generate a personal profile about you to make future visits to the Site more personalized.
Monitor and analyze usage and trends to improve your experience with the Site.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
What we share with others
By law or to protect rights. If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-party service providers. We may share your information with third parties that perform services for us or on our behalf, including payment (donation) processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing communications. With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Online postings. When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
How we protect your data
We use administrative, technical, and physical security measures to help protect your personal information. All data submission is backed by an SSL certificate and all data is encrypted. The website is backed by Sucuri firewall security protection for any suspicious activity on our site. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Policy for children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Options regarding your personal information
Account Information. You may at any time review or change the information in your account or terminate your account by:
Logging into user account settings and updating the user account.
Contacting us using the contact information provided.
Emails and communication
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Logging into your account settings and updating your preferences.
Noting your preferences at the time you register your account with the Site.
Contacting us using the contact information provided.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
The Priceless Journey, Inc. 13046 Race Track Rd. #198 Tampa, FL33626 USA [email protected]